Family Bank provides multiple Paybill services to simplify banking and school fee payments via M-Pesa. Below are the details and step-by-step instructions.
1. General Deposits to Family Bank Account
Paybill Number: 222111
Steps to Deposit Money:
- Open M-Pesa Menu:
- Access Safaricom SIM Toolkit or the M-Pesa app.
- Select Lipa na M-Pesa:
- From the M-Pesa menu, choose Lipa na M-Pesa.
- Choose PayBill:
- Select the PayBill option.
- Enter Business Number:
- Input 222111 as the Paybill number.
- Enter Account Number:
- Provide your Family Bank account number to which you want to deposit.
- Enter the Amount:
- Specify the amount to deposit (e.g., KES 1,830).
- Enter Your M-Pesa PIN:
- Input your M-Pesa PIN to confirm the transaction.
- Confirm and Send:
- Review the details and send the payment.
- Receive Confirmation:
- Both M-Pesa and Family Bank will send SMS confirmations for the transaction.
2. School Fees Payment via Family Bank
Paybill Number: 222115
Steps to Pay School Fees:
- Follow the same steps as above but use 222115 as the Paybill number.
- Enter the school account number provided by the school as the account number.
- Complete the payment and wait for the confirmation messages.
Additional Mobile Banking Channels
- Pesapap Mobile App:
- Download the Family Bank Pesapap app for advanced banking services like balance inquiries, statement requests, and funds transfers.
- USSD Code:
- Dial *325# to access Family Bank mobile services.
Benefits of Family Bank Paybill Services
- Convenience: No need to visit a branch for deposits.
- Flexibility: Available 24/7 for instant transactions.
- Secure: M-Pesa PIN ensures transaction security.
- Specialized Services: Separate Paybill for school fee payments.
Customer Support
For assistance, contact Family Bank Customer Care:
- Phone: +254 703 095 000
- Email: customercare@familybank.co.ke
These services provide a fast, reliable, and secure way to manage your banking needs.