NTSA: How to Apply for New Motor Vehicle Registration Through E-Citizen

The National Transport and Safety Authority (NTSA) in Kenya now facilitates new vehicle registration through the eCitizen portal, making the process more streamlined and accessible for car dealers. Below is a comprehensive guide to registering a vehicle, beginning after completing the pre-registration inspection.

Steps for New Vehicle Registration

Step 1: Log into Your eCitizen Account

• Access the eCitizen portal using your credentials.
• Navigate to the new NTSA service portal.

Step 2: Switch to Your Organization Account

• If you’re a car dealer or acting on behalf of an organization, switch your account to reflect your organization’s details.

Step 3: Start the Registration Process

• Click on Registration Sales and fill out the General Information Form.
• Once complete, click Next to proceed.

Step 4: Provide KRA PIN

• Enter the Kenya Revenue Authority (KRA) PIN of the vehicle owner.

Step 5: Fill the Vehicle Modification Form

• Complete the Request for Vehicle Modification Form and click Next to proceed.

Step 6: Select Type of Ownership

• Indicate whether the ownership is single or joint.

Step 7: Provide Ownership Details

• Enter the owner’s details.
• For joint ownership, provide information about the financier (if applicable).
• Click Next.

Step 8: Provide Collection Counter Details

• Specify the counter details for collecting:
  • The logbook.
  • The number plates.

Step 9: Authorized Person Details

• Provide the details of the person authorized to collect the logbook and plates.

Step 10: Upload Documents and Complete Payment

• Upload all necessary entry documents.
• Submit the application, pay the required fees, and complete the process.

Documents Required

• KRA PIN certificate.
• Vehicle inspection report.
• Proof of purchase (e.g., invoice or sales agreement).
• Identification documents for the owner(s) (ID or passport).
• Additional documents for joint ownership or financing.

Timeline

The processing time is three working days for:

• Number plates.
• Vehicle logbook.

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