On Jul 24 – 2020– Kenya Power partnered with Safaricom to enable its customers to Buy Kenya Power Tokens With Bonga Points. Through the partnership, Kenya Power’s 7.1 million domestic customers can now redeem their Bonga Points to purchase tokens or pay for their bills at the rate of 20 cents per Bonga Point.
The partnership gives customers an alternative wallet from which to pay for electricity, thus providing relief to households facing pressure from suppressed incomes due to the economic effects of the Coronavirus pandemic.
At the same time, it provides customers with yet another cash-free avenue through which to pay for power, boosting the Company’s efforts to promote measures to curtail the spread of the Coronavirus. Presently, Kenya Power customers can pay for electricity using mobile money platforms and bank transfers, as alternative to cash payments.
The service is available for both prepaid and postpaid customers and there is no minimum or maximum number of bonga points one can settle their bills with.
Under the system, customers can now redeem their Bonga Points to purchase tokens or pay for their bills at the rate of 20 cents per Bonga Point.
In the event you want to purchase tokens worth Ksh500, you will be required to have 2,500 bonga points.
How to buy Tokens and pay electricity bills using bonga points
1) Dial *126# and select ‘Lipa na Bonga Points’
2) Select Pay Bill
3) Enter Business number 888888 for postpaid and 888880 for prepaid
4) Enter account/ meter number
5) Enter amount you want to pay
6) Confirm the details of your payment and input your service pin to complete the payment
You will receive your tokens immediately you purchase with your Bonga points.
To check how many points one will need to pay for their bill, the customer is required to dial *126# select ‘Lipa Na Bonga’, then select ‘Bonga Calculator’.
The customer will be requested to put in the amount they want to pay and get a response showing the number of points one will need to pay for the bill.
It is important to note that there are no extra charges to using the Bonga points. Only the Bonga Points value of the bill you are paying will be deducted from your Bonga balance once redeemed.